Privacy Policy
Effective Date: 05 January 2026
Edraj Properties ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you access or use https://www.edrajproperties.com/ ("Website") or interact with us.
This Policy is issued in accordance with applicable United Arab Emirates data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and its implementing regulations.
1. Scope of This Policy
This Privacy Policy applies to:
Visitors to our Website
Clients, property buyers, sellers, landlords, and tenants
Individuals contacting us via phone, email, forms, or messaging platforms
Business partners and professional contacts
By using our Website or services, you consent to the practices described in this Policy.
2. Information We Collect
We may collect and process the following categories of personal data:
Personal Identification Information
Full name
Phone number
Email address
Nationality (where legally required)
Property & Transaction Information
Property preferences and requirements
Transaction-related communications
Documentation required for compliance or transactions
Technical & Usage Data
IP address
Browser type and device information
Website usage and interaction data
Cookies and similar technologies
3. How We Collect Personal Data
Personal data may be collected when you:
Submit inquiry or contact forms
Call or email us
Request property details or consultations
Subscribe to updates or marketing communications
Browse or interact with our Website
4. Purpose of Data Processing
We process personal data strictly for legitimate business purposes, including:
Responding to inquiries and requests
Providing real estate brokerage and advisory services
Facilitating property transactions
Communicating updates, offers, or listings (where permitted)
Fulfilling legal, regulatory, and compliance obligations
Improving Website functionality and user experience
We do not process personal data for purposes incompatible with those listed above.
5. Legal Basis for Processing
Personal data is processed on one or more of the following legal bases:
Your consent
Performance of a contract or pre-contractual steps
Compliance with legal or regulatory obligations
Legitimate business interests, provided they do not override your rights
6. Data Sharing and Disclosure
We may share personal data only where necessary and lawful, including with:
Property owners, developers, landlords, or tenants involved in a transaction
Legal advisors, auditors, or consultants
Government authorities where required by law
Technology or hosting service providers under confidentiality obligations
We do not sell personal data to third parties.
7. International Data Transfers
Where personal data is transferred outside the UAE, such transfers are conducted:
In compliance with UAE PDPL requirements
Using appropriate safeguards to protect data confidentiality and security
8. Data Retention
Personal data is retained only for:
As long as necessary to fulfill its purpose
The duration required by applicable laws and regulations
Legitimate business or legal record-keeping requirements
Data is securely deleted or anonymized when no longer required.
9. Data Security
We implement appropriate technical and organizational security measures to protect personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
While we take reasonable steps to safeguard data, no system can be guaranteed as completely secure.
10. Your Rights Under UAE Law
Subject to applicable laws, you may have the right to:
Access your personal data
Request correction or updating of inaccurate data
Request deletion of personal data
Withdraw consent where processing is consent-based
Object to certain processing activities
Requests will be handled in accordance with UAE PDPL requirements.
11. Cookies and Tracking Technologies
Our Website may use cookies to:
Enhance browsing experience
Analyze traffic and usage patterns
Improve Website performance
You may manage or disable cookies through your browser settings.
12. Third-Party Links
Our Website may contain links to third-party websites.
Edraj Properties is not responsible for the privacy practices or content of external websites. Users are encouraged to review third-party privacy policies independently.
13. Policy Updates
We reserve the right to update or amend this Privacy Policy at any time to reflect:
Legal or regulatory changes
Business or operational updates
Any changes will be published on this page and become effective immediately upon posting.
14. Contact Information
For privacy-related inquiries, requests, or concerns, please contact:
Edraj Properties
AAA Al Zarooni Building, Al Barsha 1, Dubai, United Arab Emirates
Phone:
+971 4 256 2144Website:
https://www.edrajproperties.com